| Frequently Asked Questions |
| 1.Where are you located? |
| Our office and showroom is located away from our shop at 211 Timber oaks dr in north aurora.I have many samples of work to look at away from the noise and dust of a busy shop. |
| 2.Do you warranty your work? |
| Our warranty covers you for one year.It covers product defects as well as prep errors for the duration of one year. |
| 3.I dont have 3000.00 for a paint job,can i still get airbrushing done to my bike? |
| Absolutely! We can work with almost any budget so you can get the most for your dollar. |
| 4.What is your average turnaround time? |
| Typical turnaround time is 1-4 weeks depending on size of the job and detail.I use a calendar system that which a small deposit holds your spot on our calendar for work to begin on your project.I also have a first in, first out policy so your project is never rushed or put aside. |
| 5.How much is a deposit and is everything in writing? |
| 25.00 holds your spot on our calendar and we require 20% of the estimated price to begin work.All deposits are credited to the estimate although if you cancel your spot on the calendar,the 25.00 is non refundable.All work is in writing to protect you the customer. |
| 6.Im not sure what i want,can you draw me something? |
| Sure.Lots of customers are unsure about what they want.You can always come and look at samples or suggest a theme to work with.I can always draw something up or use existing photos or reference material. |
| 7.I live outside of Illinois,can i ship my parts to you? |
| Yes,pack them well and they will be returned in the same packaging as you sent them. |
| 8.Do you just airbrush or can you paint the whole thing? |
| We can take care of the whole project from takedown,prep to paint,buff,and final assembly.You dont have to take the bike elsewhere to have your base or clearcoat done. |
| 9.If i take the tins off myself will that save me money? |
| Yes, just make sure you know you are responsible for putting them together in case of scratching or damage |
| 10.How do i take care of my paintjob after i get it back from you,should i wax it? |
| Never wax fresh paint.Give it at least 3 months for all the solvents to gas out.If you dont your paint job will be ruined.Regular washes or a wipedown with a microfiber rag and wizards mist and shine is all you need.Your paint job will leave with a safe for fresh paint glaze which has already been applied by us. |